FAQs

What is your turnaround time for my wig order?

Due to the nature and creation process of these units, it will take 2 weeks (14 Business Days) from the date of purchase. Custom orders, colored units, expedited service for 1 week is an option for order if requested. ****PROCESSING TIMES FOR HAIR ORDERS WILL INCREASE UP TO 3-5 ADDITIONAL DAYS DURING SALE EVENTS and HOLIDAYS DUE TO HIGH VOLUME ORDERS. ALL LACE ITEMS ARE MADE TO ORDER AND REQUIRE A 5-7 DAYS WAITING PERIOD IF OUT OF STOCK******

How long does the wig last?

These units can last up to 1-3 years with proper care. Please treat them with care as you would with your own natural hair (Permed or Relaxed).

What quality hair is used for the wigs?

Quality hair is our highest concern. At this time we only use quality virgin textured hair. Currently searching for a Luxury line of raw hair.

Can I dye or wash my hair?

Yes! It is best advised to wash the wig regularly. It is preferred to let them air dry but you can also use a blow dryer. Yes! You can certainly color your wig, but please seek professional help before doing so. We can do custom coloring for you! Please contact us.

What products can I use to upkeep my wigs?

Majesty’s Wigs now have their own haircare line for styling and maintenance. Please check out our ’Shop Hair Products/ Accessories’ tab to make a purchase.

Do I need measurements?

Precise measurements are not needed. All clients should know their head’s circumference and use that to choose a size with the options of small, medium, large and extra large. If you have a significant amount of hair, we recommend you go up a size.

How secure are the wigs?

Each unit will come with an elastic band inside for extra security. It has been mentions our wigs are ‘Deliverance Wigs’ That’s how secure they are.

Do you cut the lace?

All units will be shipped or picked up with the lace attached. If you would like your lace pre-cut, please send us an email and request it. The option is not available for lace frontal orders.

Do you offer refunds or exchanges?

There are absolutely NO refunds or exchanges due to any wig orders, services or products.

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